[Resolved]  Eureka Forbes — not provided with bill and invoice ...

Address:Hyderabad, Andhra Pradesh, 500029

Dear Sir,

I exchanged my Existing Water purifier with a new one after paying Rs. 9190.00/- through my Credit Card and I received the machine, on May 26th, 2018. But I did not Receive the Bill and Annual maintenance Contract (AMC) documents promised by the Company Representative as promised.

I raised 3 complaints and I did not get any resolution form the company.

Requesting for your help in resolving the issue..

With Thanks and Best Regards,
Madhav.A
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Feb 17, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2019
Eureka Forbes Customer Care's response
Dear Madhav,

I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest.

Regards,
Anita
Verified Support
Jan 15, 2019
Eureka Forbes Customer Care's response
Dear Madhav,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Verified Support
Jan 17, 2019
Eureka Forbes Customer Care's response
Dear Madhav,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Complaint comments 

Comments

Hi
I am from MANIPAL QtrsKMC 137.I have an issue with the tube getting disconnected often.

Kindly do the needful.
SrinidhiGC
Regards
Eureka Forbes Customer Care's response, Jan 11, 2019
Verified Support
Dear Shrinidhi,

Please share your registered contact number/customer ID here and my team will connect with you for further assistance.

Regards,
Piyush
Eureka Forbes Customer Care's response, Jan 15, 2019
Verified Support
Dear Shrinidhi,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Piyush
Eureka Forbes Customer Care's response, Jan 17, 2019
Verified Support
Dear Shrinidhi,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Piyush

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