[Resolved] Eureka Forbes — Not rectifying the troubles under AMC.

prakashops

from Delhi, Delhi

Address:	Allahabad, Uttar Pradesh, 211011
Website:	Indian consumer complaints forum

Aqua re viva + RO of M/S Eureka Forbes is under AMC with firm. Firm replaced the membrane of machine in month of July 2016 which failed to work after just one month. From that day to till now only firm is giving assurance but proper rectification was not done. I have made many complains on given numbers but no positive step has been taken so far. AMC is going to expire in June'17 and there after firm will not bear any responsibility. It is a clear cut cheating with customer.For a customer it is a very difficult task to move here and there after leaving your all daily schedules.
I hope with this forum company will show their response.

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Jun 9, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

Eureka Forbes Customer Care's response Dear Prakash,

Kindly share your contact details along with you location and I will have my team get in touch with you soon.

Regards,
Priya

Verified Support

May 07, 2017

Eureka Forbes Customer Care's response Dear Prakash,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

May 08, 2017

Eureka Forbes Customer Care's response Dear Prakash,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya