[Resolved] Eureka Forbes — online ordered water purifier not yet received

Nikhil Kamat

from Deulgaon Raja, Maharashtra

Address:	North Goa, Goa, 403501
Website:	[email protected]

I had given online order for Eureka Forbes Classic plus water purifier on 28th June'17. I was assured by the sales executive that my product would reach on 2nd July'17 so as the website was also mentioned the same. For past 16 days I have not yet received the product & have called sales helpline number of times so also written 5 mails for inquiring but Eureka Forbes has not bothered to reply to my single mail. Is this type of sales & service they are giving giving their customer ?? The executive once product is sold does not bother to call & follow up.

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Aug 19, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Jul 14, 2017

Updated by Nikhil Kamat Today I called sales helpline number & the executive informs me that they will dispatch the water purifier today & I would receive it by 20th July'17.

Verified Support

Jul 16, 2017

Eureka Forbes Customer Care's response Dear Nikhil,

Please share your registered contact number/customer ID here and my team will connect with you for further assistance.

Regards,
Priya