[Resolved]  Eureka Forbes — order delivery

Address:421301
Website:Eureka forbes

I had order online for water purifier and paid money online... I had send many emails and called at customer care.. But nobody called back.. No response... Very bad experience... Do not buy this product online... This is my last purchase.. Im regretting.. Pls suggest what to do... I wanted to cancel the product and want my refund.. My order no is [protected]
My customer id [protected].
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Nov 9, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2018
Eureka Forbes Customer Care's response
Dear Zubaida,

My team in Kalyan has been informed about the problem you are facing. Request your patience as they will contact you at the earliest to address the same.

Regards,
Piyush
Verified Support
Sep 30, 2018
Eureka Forbes Customer Care's response
Dear Zubaida,

I've received an update that your concern has been resolved. Do let me know if you need any other help.

Regards,
Piyush
Complaint comments 

Comments

Please rectify the problem of our water purifier, which is stucked.RO product.
Eureka Forbes Customer Care's response, Sep 20, 2018
Verified Support
Dear Phani kumar,

I'll sure help you with this. Please share your registered contact number/customer ID. I'll have my service team get in touch with you at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, Sep 24, 2018
Verified Support
Dear Phani kumar,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, Sep 27, 2018
Verified Support
Dear Phani kumar,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita

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