[Resolved] Eureka Forbes — ordered vacuum cleaner not delivered even after 1.5months | |||||
I ordered a vaccum cleaner from www.eurekaforbes.com for 15000 with Customer ID [protected] on Sep 11, 2017 and estimated delivery date was Sep 15, 2017. I called customer service and they mentioned that product was not in stock. Why are you adding products to cart if you can't deliver on time. Its like investing dead money. WHY PRODUCT IS ADDED TO CART, MUST HAVE MENTIONED NO PRODUCT AVAILABLE BEFORE RECEIVING MONEY. IT'S PURE CHEATING, AND MONEY ROTATION. More than a month of the order(OCT- 19, 2017)till today, still there are no updates. I do call the customer care, and always I get a reply that the product will be dispatched soon. They are also not refunding the money. Was this information helpful? | |||||
Nov 24, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 21, 2017 Eureka Forbes Customer Care's response Dear Praveen, I've shared your concern with my team in Thiruvananthapuram. They'll connect with you at the earliest for further assistance. Regards, Anita | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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