[Resolved] Eureka Forbes — ordered water purifier not delivered but status shows delivered

[Resolved] Eureka Forbes — ordered water purifier not delivered but status shows delivered

E Eileen Franklin123 from Chennai, Tamil Nadu

I ordered water purifier on 30 oct 2018. I got the sms that the product was delivered on 31st october. But no one has delivered the product to our house. When contacted the customer care on the same i was informed that the delivery was taken from delivery center on our behalf. But we never authorised anyone to take delivery. The customer care do not have any further response to this. We are very much irritated by this issue. Order no : #[protected] Was this information helpful? No (0) Yes (0)
Dec 16, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 04, 2018 Eureka Forbes Customer Care's response Dear Eileen, Please send in your registered contact number/customer ID here. It will help my team to connect with you for further assistance. Regards, Priya Verified Support Nov 06, 2018 Eureka Forbes Customer Care's response Dear Eileen, I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest. Regards, Priya Verified Support Nov 12, 2018 Eureka Forbes Customer Care's response Dear Eileen, As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query. Regards, Priya
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