[Resolved] Eureka Forbes — pathetic service - water purifier problem from 3 years.

Chaitanya Mangisetty

from Delhi, Delhi

Address:

560061

I purchased aquaguard water purifier (Magna hd ro) 3 years back. Since the time of purchase we have been facing problems with this purifier, as frequently as every 2 months it has a new problem. The service personnel is not able to fix the poblems for once due to lack of proper training and no expertise. This is extremely unacceptable - a very bad product and even more worse service by aquaguard.

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May 29, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Eureka Forbes Customer Care's response Dear Chaitanya,

Kindly send in your registered contact number or customer ID here. I'll have my team connect with you at the earliest for further assistance.

Regards,
Priya

Verified Support

Apr 23, 2019

Eureka Forbes Customer Care's response Dear Chaitanya,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya

Verified Support

Apr 26, 2019

Eureka Forbes Customer Care's response Dear Chaitanya,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya