Eureka Forbes — Pathetic service — we are getting fooled | |||
I am writing this with lot of frustration about your service. This is not the first time i am going through such a pathetic experience with your service. I logged a service request on friday 13th may for my water purifier; no one contacted or turned up. On sunday 15th i am getting a message to rate your service. I called customer care, the person informed me that they will arrange the technician next day before 12 noon and it will be escalated. Again no one turned up, but again today 17th may i got the message from you asking to rate your service. This is so much disgusting to fool the people like this. This time also i called the customer care as it’s my need now to get it serviced,, this time also i have been informed me the service request will be addressed by today. Neither the escalation through portal works nor calling the customer care works. Customer care gives me an escalation contact number [protected] & [protected] both are not reachable. See. Ticket details[protected] &[protected] and my contact number is [protected]. No way to escalate... Eureka forbes is cheating the people... Making us fool Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 13 Comments | |||
Comments
Eureka Forbes — Not working of the device
Not responding of the representative inspite of my repeated request (complaint No 679). Contract receipt No 21771297Eureka Forbes — R o Reviva
Complaint Id no.84553661 dated 28/11/15, after several reminders no one is bother to check and fix the problem. Hi vinodkumar TS,
We regret the inconvenience caused. We request you to share your contact details/ complaint no/ customer ID and we ensure to resolve your issue at the earliest.
Regards,
Eureka Forbes Team
We regret the inconvenience caused. We request you to share your contact details/ complaint no/ customer ID and we ensure to resolve your issue at the earliest.
Regards,
Eureka Forbes Team
Hi Nikkipuri,
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Eureka Forbes — Dr.aquaguard geneus+
Inv no [protected], order no[protected], dc no 26641090 date of purchase 24/11/2015. they promise within 24har they will install the product but no one turn up yet and customer care is very bad
Eurekaforebs-X-Forcr — Not recieved goods-427009503/13.05.2015
I Purchase x-force machine at kotwalnagar Nagpur office -your salesman Shri Rajkumar Yewale but x-force machine not recieve till up date mob. [protected] & [protected] Ramesh Tapre & Suresh SakodeEureka Forbes — Not responding customer compaint
I purchased dr Aqua magna water purifier. 31st August till now not installAquaguard — Not working
My aqua guard filter is not working from many daysEureka Forbes — Read so many bad reviews
Hi i have read so many bad reviews about this company. I will make sure none of my family and friends will purchase their products. these type of companies should be banned to operate in a beautiful country like INDIA .Eureka Forbes — ECS debitted twice
I am Sanjay Kumar - Customer ID is [protected], current month July ECS was debitted twice on July 10th 2015. Request you to refund one of Rs 1019 at the earliest.Eureka Forbes — Water purifier service
i have placed my complaint through Sms as well as on phone on 9th ofJune 2015. My complaint no is[protected]. I again called a week back but there is no response. Amazed to see such a poor service Hi Nikkipuri,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
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Eureka Forbes — Improper service
We purchased a Trendy Steel Vacuum cleaner. when we tried to operate it we found that we could not use the blower end . we immediately placed a complaint. it is 12 days and no one has bothered to call or come and see. i feel sorry for buying this product.