[Resolved]  Eureka Forbes — Payment not cleared

Address:Lucknow, Uttar Pradesh, 226010

Dear concern, i have queried for aquagaurd on 30 jan 2017 at call centre and executive vistied my place, i selected the model and made a payment of 3000 via cheque in favour of eureka forbes, product was of 14999 (ro/uv/uf). i asked abut finance scheme he suggested me that payment can be done in 4 installments. i gave the cheques to the executive and asked him to provide me the details that from which company he will be getting it financed. till date none of my cheques has been banked and when i queried for that he told me that some shivam entreprises will be financing and later on he said that any pushplalta will be financing, i asked him that u didnt told me, please dont cheat me then he said do not worry your all cheques will be banked in favour of eureka forbes..
I have not received about any of my cheques and payment is still not clear.
I have also complained on the call centre but no response was given.
Please help

Regards
Ankita srivastava
[protected]
Lucknow
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May 6, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
Eureka Forbes Customer Care's response
Dear Ankita,

I've escalated your concern to my team at Lucknow. Be assured they will get in touch with you soon.

Regards,
Anita
Verified Support
Jun 09, 2017
Eureka Forbes Customer Care's response
Dear Ankita,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita
Complaint comments 

Comments

Still no action initiated, still my cheques are not banked.
Its 2 months and none of payment is debited.

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