[Resolved]  Eureka Forbes — Payment not refund

Address:Panchkula, Haryana, 134107
Website:www.personnel

Consumer court id : ccno26382 44
Ro water post date : june 9, 2017

Region : haryana city : panchkula urban estate address: # 523 sector-c chandimandir cantt panchkula pin-134107
Dear sir,
It is submitted that i purchased a aquaguard pride uv on 07 may 2017 at 12:36hrs from unit run canteen western command panchkula vide memo no 029314. After ten days the product installed by company technician sh. Uma shankar on 16 may 2017 at 1630 hrs but the same product stop working from the next day. I logged a complaint on customer care bearing my request no [protected], second request no is [protected], third request no is [protected] dated 18 may 2017 and my forth request no is [protected] on 24 may 2017. The technician in addition to my above complaint, i called to following persons of his company dealers at panchkula and chandigarh. The details of their numbers and name of persons who attended the calls are as under (A[protected]B) [protected] (C) [protected] (D) [protected] sh. Sumit (E) [protected] sh. Amit (F) [protected] sh vinit (F) [protected] sh anoop verma.
The technician sh wazir of his company visited at my residence on 03 jun 2017. After checking the product he told that this product could not be repaired being faulty. And indl told the same to his company senior persons and told that the product not repaired refund the payment to the individual.in view of the above my payment be rfunded to me at the earliest please. I write a letter on 07 jun 2017 to concerned head office and manufacturing company.
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Jul 14, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
Eureka Forbes Customer Care's response
Dear Ramlal,

I have shared your concern with my team at Panchkula. They will surely connect with you at the earliest to address the same.

Regards,
Anita
Verified Support
Jul 21, 2017
Eureka Forbes Customer Care's response
Dear Ramlal,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
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Eureka Forbes(Equaguard) Highest Escalation Emails
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Eureka Forbes(Equaguard) Customer Care Emails
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