[Resolved] Eureka Forbes — Please don't purchase | |||
Hi friends this post may help you prevent to get paid bad experience. I have purchased EUREKA FORBES water purifier AQUA GUARD Enhanced last year [2014] august month amount of Rs.16500. Within 3 months filters are smashed. I have raised service request days are passed but no response from EUREKA FORBES side after 2 week I have call back to them. They said within 24 hours the issue will attended but after 11 days only they sent the service person. He simply said you have to fix external filter too with price of 750. We agreed and paid then he fixed the filter and went away. After a month the external filter start leaking in output connection part. Then I have raised another service request. This time they improved I have called them 10 times with interval of 3 days. It means the service person attended the compliant after 36 days. He came and asked Rs 300 for the connection plastic bolt. We try to tell him it was fixed one month back but keep on said we need rs.300. Now another bolt got starting to leak. I have raised the request on[protected]. Let us see when they will attend the compliant. I’ll keep on post. To summary for very month I got some peripherals got problem but I have mentioned the major things alone. So please beware of EUREKA FORBES Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 23, 2015 Eureka Forbes Customer Care's response Hi arivazhagan, We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest. Regards, Eureka Forbes Team | |||
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