Eureka Forbes — Poor after sale service

Address:

Tirupati Machinery Stores, Gar Ali, Opp sardar cloth house

Very poor after service. Our water purifier was working fine, one find day aquaguard executive dropped in for the free annual service post which our purifier stopped working. On raising a complain multiple times spoke to the head of Jorhat Branch Mr Ashish to save his face - he conveniently lied saying the executive was not from eureka, double harassment to a troubled customer. i did enlighten him that there is no water from the time they opened the purifier and we do not have water to drink and need immediate service. No rectification till now. Eureka Forbes just lost a loyal customer with this bad service and harassment.