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Eureka Forbes

[Resolved]  Eureka Forbes — Poor Customer service for RO (AMC)

Address:Tiruvallur, Tamil Nadu
Website:www.eurekaforbes.com

I have been using AquaGaurd (Ro) for more than 7 years till date. The service area comes under ambattur locality and hence the service and their consumer hospitality is very poor. Since we have only tis RO facility for our drinking water purpose we are facing tremendous issues due to their lack of support of services. Kindly do the favour of warning or giving back them proper guidance to do their customer services appropriately.
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Mar 2, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
Eureka Forbes Customer Care's response Dear Kanaka,

I have made a note of your issue. Kindly help me with your registered contact no/customer ID so that my team can assist you further to get your issue resolved.

Regards,
Priya
Verified Support
Jan 27, 2017
Eureka Forbes Customer Care's response Dear Kanaka,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest

Regards,
Priya
Verified Support
Jan 30, 2017
Eureka Forbes Customer Care's response Dear Kanaka,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya
Complaint comments 
1 Comment

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Comments

We bought d 2007 model...nd dust bag got over..wen contacted d nearst service center.. Dey r sayng DAT stock got over..nd dey said to wait fa some days nd v vl inform wen it s in stock..but fa d past one year ...dey r sayng d same thing...din get d dust bag till NW...so kindly pls bring d dust bag to ambattur service center
Reply
Eureka Forbes Customer Care's response, Feb 21, 2017
Verified Support
Dear Anup,

I'm concerned to note this. Please share your registered contact no./customer ID and I'll have my team to look into your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Feb 24, 2017
Verified Support
Dear Anup,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Mar 1, 2017
Verified Support
Dear Anup,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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