[Resolved] Eureka Forbes — Poor maintenance services

col rajinder singh

from Gurgaon, Haryana

Address:

Pathankot, Punjab

I purchased a water purifier aqua guard enhance on 30Nov 2016 which was initially installed on 16 January 2017!!.After initial installation it is leaking all over.Maintenance staff has not been able to repair due to lack of expertise.I want to return/ replace the RO as the appliance is either defective or it is substandard appliance supplied in the market.

Was this information helpful?

No (0)

Yes (0)

Feb 27, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2017

Eureka Forbes Customer Care's response Dear Rajinder,

I am concerned to note this. Kindly provide your registered contact number/customer ID and I will have my team connect with you at the earliest to get get your issue resolved.

Regards,
Priya

Verified Support

Jan 24, 2017

Eureka Forbes Customer Care's response Dear Rajinder,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

Jan 27, 2017

Eureka Forbes Customer Care's response Dear Rajinder,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya