[Resolved] Eureka Forbes — poor product & worst services (issues not clear from last 2 month & service complaint on 1st april, 2019 but no any reposed) | |||
I purchased enhance uv+uf ltr 7 storage from “sales corner (Baroda) pvt. Ltd on 19th november, 2018, and its installed in december, 2018. Its work 1.5 month properly but then after it’s in started issues.in this product water not coming and if it’s water coming then take so much to filtering. Still todays above issues not clear, now a days totally water was stopped to filtering, every time technical come and the within 3-4 days again same problem arise. Technical told us filter was blocked in water purifier due to dirty water coming from corporation. I want to say company that i accept that dirty water coming from corporation, but that’s why i purchase water purifier so i drink clean water. I had logged service complaint on 1st april, 2019 but still problem is not resolved. Last 8 days every day i called customer case, every time they assure me within 1 days visit will be done but no any technician visit my home still to today. I really irritated from eureka forbes never buy aquaguard from. Poor product & worst service provider. Also don’t recommend to any other. Today again i called customer care and got the same response up to tomorrow morning your problem must be clear... Was this information helpful? | |||
May 19, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Apr 10, 2019 Eureka Forbes Customer Care's response Dear Mira, I completely understand your concern. Please share your registered contact number or customer ID here so that my team can connect with you at the earliest to look into this. Regards, Piyush Verified Support Apr 16, 2019 Eureka Forbes Customer Care's response Dear Mira, I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest. Regards, Piyush Verified Support Apr 18, 2019 Eureka Forbes Customer Care's response Dear Mira, As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query. Regards, Piyush | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Last year I bought this aquaguard superb model than 2 months back i booked a service after a lot of struggle some technician came to change all filters and he broke my aquaguard body and take 4500 rs and now i m the water leaking problem from that day only
Please some body help
Eureka’s Customer service is very poor
I'll surely help you with your concern. Request you to share your registered contact number/customer ID here. My service team will connect with you at the earliest.
Regards,
Piyush
I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.
Regards,
Piyush
As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.
Regards,
Piyush