Eureka Forbes — Poor quality of Filter

Address:

Bangalore, Karnataka

Product : Aquaguard Sensa In the month of September 2014 Eureca Forbes changed the main filter. In the month of January 2015 when the service request was lodged, the service person came inspected and again asked to change the main filter (just within four months). This time I carefully observed the filter he pulled out from his bag. There was no seal/packaging to believe that it is brand new. It just looks like the one removed from another unit. I suspect the filter which they have put in September 2014 was not the original one and must be an recycled one, otherwise how can it go bad within four months? On the filter it is clearly printed the expected life is 12 months. Note - This year I have not taken AMC. Last year I had taken AMC and situation was just reverse.Even when the AMC was expiring, the service person was reluctant to change the filter.