[Resolved]  Eureka Forbes — Poor quality product

Address:

Hyderabad, Andhra Pradesh

COMPLAINT AGAINST AQUAFLO Dear Sir, I am approaching you through this mail regarding a complaint of AQUAFLO DX, which I purchased from CSD canteen. My details are as under: 1. Name : Lt Col Rameshwar Gupta 2. Address for Correspondence : 28 A Hanuman temple enclave Opp RTO office, Karkhana Trimulghreey Secunderabad - 500015 3. Mobile No : [protected] 4. Email Id : [protected]@yahoo.in 5. Product purchased : Aquaflo DX 6. Place of purchase : URC Air Force station, Begumpet, Secunderabad 7. Bill No : 034714 dt 30/07/2014 The product was defective from the day one. First it took the Hyderabad service centre 4 Days to install the machine. Then it was fitted in the night at 2000 hrs, so there was no water supply to check. Very smartly the engineer took the insulation certificate from me. The next day the machine was leaking from all sides, then all the parts were changed by your engineer, which I don’t know are genuine or duplicate and are they new or used parts. I also reported the matter to your office in Secunderabad and personnel went there, but till date I have not received any response from your office, which shows hoe poor response is for a grieving customer. I am totally dissatisfied with the product and your services. I would request you to replace this product as it is a useless product for me. Lt Col Rameshwar Gupta