[Resolved]  Eureka Forbes — poor service about aquaguard

Address:411021

Hi, On last Tuesday 28th may 2019, auquagaurd service person visited at our place to saw the aqua guard issue. Same day he told me one cap inside the filter got cracked. So we need to replace it for this process require 5days. First things I am confused just to change the cap require 5days where we require filter daily for drinking water. But still we said ok but asked them to try this issue as early as possible. From Friday 3rd jun2019, we called the, so many times even at service centre also. But they just update the request nothing else. Now more than 1 week passed but no any solution. This is the 2nd time I am facing the same service issue with aquguard. Very poor service and take it very lightly.

Swati pisal
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Jul 16, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2019
Eureka Forbes Customer Care's response
Dear Swati,

Please send in your registered contact number or customer ID. My representative will get in touch to help you further with your concern.

Regards,
Shiraz
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Still not resolve
Eureka Forbes Customer Care's response, Jun 18, 2019
Verified Support
Dear Swati,

Kindly share your registered contact number & customer ID here. I'll have my team get in touch with you at the earliest to address your concern.

Regards,
Shiraz

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