[Resolved]  Eureka Forbes — poor service and fraud sellers...

Address:Kolkata, West Bengal, 700156

Within 2months of my purchase my aquaguard had just stopped functioning properly. Its out of order. None of the customer care staffs were attending to solve the issue. Moreover the seller promised us to give a cover and a bottle as giftd before purchase. But he didnt do so after almost 3 months. Poor service and unprofessional behaviour of the sellers. I would request everybody not to buy aquaguard.
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Jan 3, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
Eureka Forbes Customer Care's response
Dear Debanjana,

I'll surely help you with your concern. Request you to share your registered contact number/customer ID here. My service team will connect with you at the earliest.

Regards,
Anita
Verified Support
Nov 23, 2018
Eureka Forbes Customer Care's response
Dear Debanjana,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Verified Support
Nov 27, 2018
Eureka Forbes Customer Care's response
Dear Debanjana,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Complaint comments 

Comments

After so many phone call dealer Mamta enterprizes Ludhiana is not reply positive
Eureka Forbes Customer Care's response, Nov 25, 2018
Verified Support
Dear Gopal,

I would like to know your concern in detail. Please share the same here along with your registered contact number/customer ID. I'll have my team to assist you accordingly.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 27, 2018
Verified Support
Dear Gopal,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 29, 2018
Verified Support
Dear Gopal,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya

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