[Resolved]  Eureka Forbes — Poor service and poor product

Address:560091
Website:water purifier

I have purchased a new water purifier 2 months back from adishwar showroom (Chandra layout - bangalore). I am staying in (Srinivasnagar sunkadakatte bangalore-560091) i feel very sad to inform that the purifier is not working from past 10 days. This is the 2nd time we are facing this issue. Even the technician could not fix the problem. He tells that the water force is very low, so it could not pump the water and failed to purify it, if it is so, then why we did not face this issue when we used it for first time. How come it was pumping at that time. The technician suggested us to buy some motor to pump water which may cost around 2k. I am really not satisfied with the service and product. I would suggest you the replace the item or fix the problem.
I hope again i wont face such issue once the problem is fixed. Better please replace the item if not i would suggest others not to buy eureka products.

Thanks,
Nagaraj ([protected]).
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Dec 28, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Eureka Forbes Customer Care's response
Hi Nagaraj, Thank you for sharing your contact details. My team at Bangalore will get in touch with you soon for resolving your issue.

Regards,
Seema
Verified Support
Nov 25, 2016
Eureka Forbes Customer Care's response
Hi Nagaraj, I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Seema
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