[Resolved] Eureka Forbes — poor service from the team

Subeenpd

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110030
Website:	Eureka forbes

I have purchased aqua guard superb (Rs-20, 000) before two months. Now the purifier is not working. I have raised a complaint on 16/09/17. Nobody is willing to correct it. I have raised complaints several times again through the customer service helpline number. Today is 15/09/17. Ie. One month is over. My purifier problem is not resolved yet. I m regretting now for choosing aqua guard. I m living without ro water now. Now i am begging for water to my nearby flat. I am purchasing mineral water now because it's embarrassing to ask water to my neighbour everyday. A bad thumps down to aqua guard and it's service team. My money is wasted.

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Nov 18, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Eureka Forbes Customer Care's response Dear Subeen,

Please send in your registered contact number/customer ID here. I'll have my team get in touch with you soon to check the issue in your product and rectify the same accordingly.

Regards,
Anita

Verified Support

Oct 18, 2017

Eureka Forbes Customer Care's response Dear Subeen,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita

Verified Support

Nov 21, 2017

Eureka Forbes Customer Care's response Dear Subeen,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita