Eureka Forbes — Poor service of aquaguard | |||||
I paid 15490 for Dr.Aquaguard Magna HD Green RO on 30-March. The sales person KOTI REDDY M committed of delivery/installation by 31-March. Today is 5-April, there is no update. After several follow-up calls made by me I learnt that the usual wait time is 7 to 8 working days. Then why that salesperson promised 2 days? On 2nd April I also requested for Refund of my amount. Even for that there is no response from Eureka Forbes. When contacted Customer care, they say they are in meetings, audits, etc. So Customers are next to your meetings in the order of priority. Great! When can I expect the refund? Was this information helpful? | |||||
Eureka Forbes customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
I think Dr.Aquaguard Magna HD Green Ro machine are big purifier company.The technician from Dr.Aquaguard Magna HD Green RO visits you are not honest.They manipulate customers. Kent company has become very big and they do not have time to look after their existing customers. Company give them target to earn from customers.you have to be cautious while Dr.Aquaguard Magna HD Green technician visits you.
Pankaj
www.rowala.in
[protected]
Pankaj
www.rowala.in
[protected]
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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