Eureka Forbes — Poor service of aquaguard

Address:500032
Website:www.eurekaforbes.com/Product

I paid 15490 for Dr.Aquaguard Magna HD Green RO on 30-March. The sales person KOTI REDDY M committed of delivery/installation by 31-March. Today is 5-April, there is no update.
After several follow-up calls made by me I learnt that the usual wait time is 7 to 8 working days. Then why that salesperson promised 2 days?
On 2nd April I also requested for Refund of my amount. Even for that there is no response from Eureka Forbes. When contacted Customer care, they say they are in meetings, audits, etc. So Customers are next to your meetings in the order of priority. Great!
When can I expect the refund?
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Hi kspvrma,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team.
I think Dr.Aquaguard Magna HD Green Ro machine are big purifier company.The technician from Dr.Aquaguard Magna HD Green RO visits you are not honest.They manipulate customers. Kent company has become very big and they do not have time to look after their existing customers. Company give them target to earn from customers.you have to be cautious while Dr.Aquaguard Magna HD Green technician visits you.

Pankaj
www.rowala.in
[protected]

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