[Resolved]  Eureka Forbes — Poor supply of spares for eureka forbes dry vacuum cleaner reg:

I glad to inform that i had purchased a dry type eureka forbes vacuum cleaner, which is still working without any compliant, for which the accessory viz., floor scribber has not been received. The floor scribber revolving joint was designed fitted with screw as and when it was broken the joint only can be changed instead of fully scribber changed, where as i contacted to purchase revolving joint only at KK Nagar, trichy. The representative informed that there is no joint separately. it has to be purchased full scribber which is cost Rs.290/- and not available at present. What is the use of the design?. Please study and make suitable action against sales of eureka forbes spares.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Hi kolanjiappa,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7767
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information