[Resolved]  Eureka Forbes — Poor water quality from RO Water Filter under Annual Maintenance Contract

Address:

Hyderabad, Andhra Pradesh

I purchased an Aqua Guard Water Filter of RO Model from Eureka Forbes Hyderabad in 2011 (.) It is under Annual maintenance contract for the last three years dot(.) Present Annual Maintenance Contract was made on 06/08/2013 valid up to 05/08/2014(.) I am facing severe deterioration of water quality(.) I have lodged complaint with Eureka Forbes customer service(.) Eureka Forbes technician visited my house & without checking properly informed that the Water Filter is made for tube well water & not overhead tank water & needs change of costly filter system(.) I find his explanation ridiculous & I feel cheated(.) At the time of sale of Equipment or in Annual Maintenance Contract No 22218138, Eureka Forbes Company has not mentioned regarding tube well or overhead Tank or Municipal water(.) It may be attended immediately or I have to approach Consumer Forum(.) PRAMOD KUMAR THATTE Customer Code: [protected] F 302 Ananditha Appt V R Colony Khairtabad Hyderabad -500082