[Resolved] Eureka Forbes — problem with the service | |||
I had lodged a complaint for the service of the aquaguard machine which is under AMC. first of all I had delayed service, then the technician who came had stopped the water supply of the RO machine also which later stopped working and I had to pay Rs. 2500/ for the repair. Now when i call up the service center to talk to the head, they don't let me do so saying she is busy in some meeting. Its been 5 to 6 days nobody has come for the aquaguard service. Please help. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your water purifier.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
Please share your contact details/complaint no with us.
Our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team