[Resolved] Eureka Forbes — product name dr.aquaguard classic +. | |||
Its very sad to see that eurkea forbes provides such a pathetic service. I bought dr. Aquguard classic + in month of august and within 3 months it is showing problems. Aftet logging a complaint the service engineer said that there is a chip which have a capacity of 3000lts of water it is over. And needs to be replaced. My question is. 1) why didnt the sales person mr. Jayesh yadav informd me about this. He didnt even bother to answer the callsand very arrognatly speaking person. 2) We are only 4 members in family we get juat 1 hour water daily how come within 3 months we drunk 3000 lts of water.. Is there any logic.. No support from any one. Very disappointed with th 3rd grade serives and fake sales people. Because of this we are driking without filter water my mother is getting sick. I need a resolution for this or i need to take this issue a bit high authorities. Was this information helpful? | |||
Jan 13, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Dec 04, 2018 Eureka Forbes Customer Care's response Dear Customer, I completely understand your concern. Please share your registered contact number or customer ID here so that my team can connect with you at the earliest to look into this. Regards, Anita Verified Support Dec 06, 2018 Eureka Forbes Customer Care's response Dear Customer, I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest. Regards, Anita Verified Support Dec 13, 2018 Eureka Forbes Customer Care's response Dear Customer, As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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I've raised your request with my team in Perundurai. They will surely connect with you at the earliest to service your unit.
Regards,
Anita
I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.
Regards,
Anita