Eureka Forbes — Product Not delivered its been more than 6 months

I booked Dr Aquaguard NRICH HD water purifier Dileep is the Representative who have gave me the demo on 9-OCT-2021, i paid the full amount and product is not yet delivered, multiple service request i created in Eureka forbes portal ticket id : [protected] there is no response from eureka forbes team, they are bunch of cheaters sitting in eureka forbes and cheating all the customers
total amount paid :18890