Eureka Forbes — Product overselling hence unethical

Complaint No: CM[protected] dated 06/10/2023
Client Code :[protected] created on 07/09/2023
I wanted to change my old Aquaguard filter due to smell in filtered water. So I enquired with this company. They sent their field sales executive Mr Yogesh Madan to my home.
I was oversold a purifier with RO technology by their Sales Executive Mr Yogesh Madan. As we get municipal water once a week in Aurangabad,
I had reservation about wastage of water from filter. But he said that only 50% water will be wasted. However wastage is 150%.
So I demanded to take back this machine.
Online complaint was raised. Even I spoke with their In-charge Mt Arun Sose in Aurangabad.
So far there is no action inspite of my repeated reminder both over phone and by mail.