Eureka Forbes — Product purchased not been delivered

Address:	636006
Website:	www,erureka forbes.com

I purchased a vaccum cleaner on 15/10/2015 against payment given through debit card. I was assured that product will be delivered in 7 days time. Till now it is not been delivered.14 days passed. No response for my calls and mails to them. I infomed them to cancel my order and asked to refund my money. I am very much worried and totally disappointed to see their behaviour and irresponsible in transaction to a customer. I wld be thankful to you if necessary action will be taken against my complaint and help to get back my money