[Resolved]  Eureka Forbes — product was under warranty still the service people refused to change the faulty filter and demanded money for the same

Address:Mumbai City, Maharashtra, 400080

I boght eureka forbes water fillter. After 6 months o[censored]sage i called up for free service and the service man told us that the filter is faulty and not working properly and u need to change it.
We asked to change as it was under warranty but he refused to do so.
After we complained in the customer care where we get to know that the filter doesn't come under warranty.
The eureka forbes sales people ate cheating innocent people.
The main part in an water filter is the filter and if they don't cover it under warranty then what they do is a big question.
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Jul 17, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2018
Eureka Forbes Customer Care's response
Dear Customer,

Your registered contact number & customer ID will help my team to connect with you. Kindly share the same for further assistance.

Regards,
Anita
Jun 29, 2018
Updated by kunjand
[protected]

Not getting satisfied answer from your customer care
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