[Resolved] Eureka Forbes — purchased product week ago, no installation done yet

vmpalliance

Address:

#438/387 Exten 2nd cross, subbanapalya, Banaswadi Main Road, 560043

I have purchased the product week ago, and still nobody has contacted regarding installation. I raised a complaint and service center people contacted and said only service related queries are addressed nothing related to installation. They provided a number [protected], now this person tell that they wont install the specific models. Then i receive another number [protected], this person tell ask the person who sold to call him. Post that only he will call. My foot, what the heck show is eureka forbes running. Playing with customers and consumers.

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Apr 22, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2019

Eureka Forbes Customer Care's response Dear Customer,

Kindly share your registered contact number/customer ID here. I will have my installation team get in touch with you at the earliest.

Regards,
Anita

Mar 06, 2019

Updated by vmpalliance [protected] or [protected].
both the numbers were shared.

Verified Support

Mar 06, 2019

Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita

Verified Support

Mar 19, 2019

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita

Jun 29, 2019

Updated by vmpalliance Thank you Anita, the query was resolved to the satisfactory...Apologies for delay response