Submit a Complaint
Appliances
Eureka Forbes

[Resolved]  Eureka Forbes — Purified water quality parameters

Address:Thane, Maharashtra, 421301
Website:www.eurekaforbes.com

I am a aqua guard users for last 23 years and my customer code is [protected].I am havin AMC with the company.
I want to know what is meant by TDS vaule of standard drinking water in India?
My Acqua guard was servised on 9-5-17 and Technician dipped an Apparatus with him in the water taken out from Acquaguard and I was told that value of purified water of my Acqua guard is 130 TDS and.
I am also having bore well connection and TDS value of bore water was 485 TDS.Bore well water is not filtered.
The Technician was not in a position to let me know the name of the apparatus being used for the test and what is the long form of TDS value?
Will you pl let me know wheather this TDS abbreviation is correct and if so what is the long form of it.If not what is the correct termology? and what is the range of so purified safe drinking water through Acquaduard?
What is the name of an apparatus being used for the test?
Was this information helpful?
No (0)
Yes (0)
Jun 16, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
Eureka Forbes Customer Care's response Dear Chandrakant,

I have escalated your concern along with your contact details to my team at Kalyan. They will connect with you at the earliest.

Regards,
Anita
Verified Support
May 15, 2017
Eureka Forbes Customer Care's response Dear Chandrakant,

I've received an update that your issue has been resolved. Do let me know if you need any other help. Have a great evening!

Regards,
Anita
Complaint comments 
2 Comments

Related Eureka Forbes reviews

[Resolved]Eureka Forbes / Aquaguard I Nova - Appliance is not working[Resolved]Eureka Forbes / Aquaguard Classic E-boiling - deficiency in service1[Resolved]Eureka Forbes / Aquaguard - improper amc service3[Resolved]Eureka Forbes / Aquaguard - Customer harassment, unsatisfactory service7[Resolved]Aquaguard Water Purifier - my aquaguard is not working4
View all 7763 Eureka Forbes Reviews

Comments

Sir I purchage aquaguard enhance ro uv tds as on 29-04-17 from coast guard canteen Chennai and request give same day 29.04.17 with no[protected], but not installed as on 05.05.17 .in between day request rays many time .
Reply
Eureka Forbes Customer Care's response, May 11, 2017
Verified Support
Dear Ram,

I have shared your contact details with my team at Chennai and they will contact your soon to install your product.

Regards,
Anita
Water purifier not working customer id is [protected]
Reply
Eureka Forbes Customer Care's response, May 12, 2017
Verified Support
Dear Customer,

I have shared your concern with my team at Rajkot. They will connect with you soon to address your concern.

Regards,
Anita
Eureka Forbes Customer Care's response, May 22, 2017
Verified Support
Dear Customer,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    View all 7763 Eureka Forbes reviews & complaints
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information