I purchased the purifier on 31 jan 2021 and on 27 may 2021 the purifier light is blinking for filter replacement. I called customer care and they sent a technician who said filter needs to bs changed and will cost 3000 rs. I said its just 4 months filter is gone where there are only 4 people in my house. He then said it is due to pressure of water and u need to fit booster pump which will cost 2500 rs. So i asked him if there is a water pressure problem then while installation why the service men did not check and why its is being said now. He is saying the installer might be plumber and not engineer which was sent by aquagaurd. I am using aquagaurd crystal nxt uv purifier. If i have to pay 3000 to 4000 in 4 months whats the use of it i will better buy 25 ltr tanks every alternate days.
Was this information helpful?
No (0)
Yes (2)
Eureka Forbes customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment