[Resolved] Eureka Forbes — R O water filter | |||||
. I am having an aquaguard uv water filter which is under amc with you. No service engineer has visited to service inspite of the amc. The period of amc would be over on 13th may 2017. Thereafter you will ask money to touch my machine.. The quality of water coming out of machine is poorer than the inlet water from storage tank! This was confirmed today by your representative mr. Amit srivastava who came to demonstrate ro filter. 2. Interestingly after mr amit inspected, i got another call from 'eurecaforbes" mr. Mr. Neeraj kumar. 3. While mr. Amit srivastava recommended aquaguard reviva ro+uv+tds. While mr. Neeraj recommended using magna hd ro. Mr neeraj told me that mr. Srivastava has recommended an old product. I do not know who is genuine. You decide Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 08, 2017 Eureka Forbes Customer Care's response Dear Customer, Kindly send in your contact details/customer ID and I will have my team look into your issue at the earliest. Regards, Anita Verified Support May 09, 2017 Eureka Forbes Customer Care's response Dear Girish, I have forwarded your contact details to my team at Lucknow. They will contact you soon. Regards, Anita Verified Support May 11, 2017 Eureka Forbes Customer Care's response Dear Girish, I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice day! Regards, Anita | |||||
 2 Comments | |||||
Comments
I have purchased one Dr.Aqua guard HD RO machine on 04/11/2016. Machine not meet TDS level and odour less. Always came out water from drain port. Sales and service peoples said after sales this machine not suitable for your raw water hardness is high. I' m asked refund my amount. But still now no response. Further what can i do? Please help me.
Eureka Forbes Customer Care's response, May 10, 2017
Verified Support
Dear Madhu,
Please share your contact details/customer ID as it will help me to assist you further.
Regards,
Piyush
Please share your contact details/customer ID as it will help me to assist you further.
Regards,
Piyush
Eureka Forbes Customer Care's response, May 12, 2017
Verified Support
Dear Madhu,
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Piyush
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Piyush
Eureka Forbes Customer Care's response, May 14, 2017
Verified Support
Dear Madhu,
As I haven't received any revert, your complaint is closed from our end. Do get back in case you need any further assistance.
Regards,
Piyush
As I haven't received any revert, your complaint is closed from our end. Do get back in case you need any further assistance.
Regards,
Piyush
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Please share your contact details/customer ID and my team will connect with you to assist you further.
Regards,
Piyush
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Piyush
As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Piyush