Eureka Forbes — Re: No service provided to resolve the complaint No.84578015

Address:530045

I sent an SMS on Sunday Dec 29 th, 2015 to Eureka Forbes regarding a complaint about my Aquaguard water filter and received a complaint no. but no one has shown up to resolve the above complaint till today, Dec 4 th. I also called their customer service on Dec 3rd and got a confirmation that it would be taken care by same day evening. I then got a call from local centre's supervisor that he would be sending a technician to fix the problem but no one has shown up so far. This is how a reputed company provides their service.
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi S.Bharati,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.

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