[Resolved]  Eureka Forbes — ref- efl0211395: no bill is sent;karnataka

Address:Mysore, Karnataka, 570017

I bought Euroclean iClean one month weeks back and I am yet to receive the bills. This is very bad on your side that still not given the bill or send the bill to my id. I am keep getting SMS saying that bill be ready but nothing so far.
The item was sold by Yogesh Kumar MM/[protected], my customer id is [protected].

Nelson.
____________________Second Reply from Euro customer care.
This is in reference to your email regarding invoice not received.
We regret the inconvenience caused to you.
We would like to inform you that, we have already forwarded your issue to concern team in Eureka Forbes with service request number [protected] and they will get back to you with resolution.
For any further assistance please reach us at[protected], write to deepa.[protected]@eurekaforbes.co.in or visit www.eurekaforbes.com
Have a great day ahead.
Warm Regards,
Deepa
Customer Care
______________First Reply from Euro customer care.
Dear Mr. Nelson,
Thank You for contacting Eureka Forbes Customer Support
We regret the inconvenience caused to you and assure to resolve it at the earliest.
We have registered a service request to address invoice not received Concern. Please note your complaint number is [protected]. We request you to save this service request number for any future correspondence.
We are escalating your complaint to the concerned Eureka Forbes department for speedy and timely resolution. Do expect a call back from the team within 24 hours to help you address the concern.
For any further assistance please reach us at[protected], write to deepa.[protected]@eurekaforbes.co.in or visit www.eurekaforbes.com
Have a great day ahead.
Warm Regards,
Deepa
Customer Care
_________________________________
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Apr 9, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2019
Eureka Forbes Customer Care's response
Dear Nelson,

I completely understand your concern. Your contact information has been shared with my team in Mysore. They will get in touch with you at the earliest to assist you further.

Regards,
Anita
Verified Support
Mar 07, 2019
Eureka Forbes Customer Care's response
Dear Nelson,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
Complaint comments 

Comments

Company/representative took my set yesterday for repairing but not yet returned or replaced. I paid 3480/ for two years annual maintenance which is burden for me as I am retired person. already I have spent 100/ for water.
please arrange to see the matter and oblige

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