[Resolved] Eureka Forbes — Regarding AMC. | |||
Dear Sir, I have purchased an enhance RO Aquaguard in the year of 2011. After one year of warranty period I did AMC for a period of Two years i, e from dated-09.12.12 to 08.12.14 with worth Rs.7800/-. At the time of AMC it was clearly told that the AMC will cover two time change of water filter candle both inside and out side. But during the entire AMC Period they have changed only once. The very next day of the expiry of AMC period i, e on dated-09.12.2014 my machine was out of order and after repeated intimate to the service centre they are asking for more amount approximately Rs.2500/- to repair the same. Being a old customer of Eureka Forbes, I have never faced such type of services from you. Your service centre was really disappointed me during the entire AMC period. Hence, I am sincerely request you to please do the needful at your end as soon as possible so that my family will get safe drinking water. Anticipating your quick response in this regard. With regards Dr.Santosh Kumar Ojha Haridaspur, Naharakanta Bhubaneswar, Odisha Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7760
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team