[Resolved]  Eureka Forbes — regarding equipment malfunctioning maxima uv+uf

This was regarding my eureka aquaguard maxima uv+uf, it was purchased on feb-2018 for rs 7500. After 1 year, i requested for exterior filter cleaning not interior filter change, but i was forced to take annual maintenance from 2/7/19 to 1/7/20 by your technician saying that he cannot clean the external filters. He has changed interior filters and immediately after that we noticed that my equipment stopped functioning every now and then. Water is essential commodity, now i have been told that the chip is damaged and it needs replacement. The product works fine but only after your technician started repairing it, it damaged my product. Your technician are not skilled enough to solve the issue and instead damage my product. This is worst experience using eureka forbes aquaguard and i would not recommend using eureka forbes product and it would affect your sales. Your technician lack technical knowledge to work on issue and hence the warranty and maintenance support are horrible. I have other important work to do and cannot wait everyday for your technician to visit my premises. I want permanent resolution to my problem not temporary solution and engineer visit every now and then.