[Resolved] Eureka Forbes — regarding improper service and misleading by manager and technician

Shiwani chowalta

from Delhi, Delhi

Address:

173212

This is dr shiwani with [protected] phone no. Conplaint no. Cmpl226986.. I got serviced my aquasure on 26/09/18 charging rs2400 with filter changed. Since then water is not clean. I again filed a complaint as per manager technician will come on 3, 4th october.. Sir i have been drinking water boiling since so many days.. Very bad servicing provided plus they misguided that they will attend today itself and said kr lo local waale se theek is complaint to cancel kr dun with number [protected]. There was no use dealing with company customer service. It was worst experience.. Kindly look into matter and provide service.. I don’t trust local dealing shops.. Action should be taken agains manager.

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Nov 1, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2018

Eureka Forbes Customer Care's response Dear Shiwani,

I am unable to trace any further information with the given contact details share by you. Kindly share your customer ID or registered contact number as it will help me assist you accordingly.

Regards,
Piyush

Sep 30, 2018

Updated by Shiwani chowalta [protected]

Verified Support

Oct 01, 2018

Eureka Forbes Customer Care's response Dear Shiwani,

As per the recent conversation you had with my representative, I understand that your issue has been resolved. Do get back to me if you need any assistance in future.

Regards,
Piyush