[Resolved]  Eureka Forbes — Regarding issues

Address:422303

Dear Sir/Madam,

My Eureka Forbes Customer ID: [protected]

I have registered complaint through online portal of Eureka Forbes on dated 7.11.2016 at 5.07 pm regarding damage of the tap and the service request number is [protected] also the water purifier is under warranty period.

We had purchased Dr. Aqugurd Water Purifier for getting pure water, but from last 6 month they are not able to give after service to me. Every time after registering complaint through online portal of Eureka Forbes, I need to mail them still there was no response from their side.

I have registered the complaints dated on 14 november 2016 against Eureka Forbes in consumer court via online complaint system.
But till date no response from Eureka forbes.
I request you kindly look into this mater and resolve the issue as early as possible.
Expected your positive repose.
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May 17, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
Eureka Forbes Customer Care's response
Hi Atul,

I understand your disappointment, please allow us some time we are looking into the issue and we will soon get back to you with an update.

Regards,
Priya
Nov 24, 2016
Updated by atulpund25
Dear madam,
if you are unable to give service please let me know.
same issues we are suffering from last six months.
still you are saying give you time. mam you can see the details when i registered the complaints and whats is today's date.we had purche the machine not an toys.
please don't play with customers
Regards
Atul
[protected]
Complaint comments 

Comments

We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.

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