Eureka Forbes — Regarding not attending the service before warranty period | |||
Dear Sir, I'm a scientist working under Dept of Atomic Energy Govt Of India.Presently I'm stationed at Heavy Water Plant, Tuticorin. I purchased two itemssuch as Water purifier & Vacuum cleaner from Mr C Saravanan the sales representative of Eureka forbes Tuticorin/Tirunelveli. I'm happy to convey that both the Items are working well. But as the prefilter of water purifier purchased on 08.07.2014 has not been cleaned since its installation, I have been calling them since a week. But it is deeply regretted that in spite of calling them several times no one has turned up to help me out of this problem. I want to go for AMC for which a budgetary offer is required from the representative. Therefore, it is requested to direct your representative to this task at the earliest. We are not able to utilize the water purifier since a week.My residencial address is as follow and you can contact me only after 1700hrs on all working days. K.Rajendran D-18, Heavy Water housing colony SPIC nagar, Tuticorin Phone [protected] Mobile [protected] Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you and give us another chance to serve you with the best we have. We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team