| Address: | Jaripada, Near Salimar gooddownPratapnagari, Urali, Cuttack 753011 |
Respectfully
I am to submit here that I had taken the product Dr. AG NRICH HD UV on dated Dec 2020. But unfortunately it is not working last fifteen days. I lodged complained in the customer care number and the service man came checked and report that the filter got damaged. I asked him what is the reason for damage in short time he answered that 1. If the iron labels is high in the water? 2. If the water pressure is low ?
3. If your consumption is more ?
Sir in the above questions there is no point of answer is exception for me because iron labels of water is 0.5 and machine installation in ground floor and the water pressure is high and my family consists of three members we are both in service of Law Department so the consumption rate is 5 litre per day. So how it is got damage in 10 months either it is manufactured problem or mechanical problem so why the consumer bear it in short term. So if you kindly give me justice by inquiring my petition in short term otherwise I will go to against the company in the upper forum by virtue of law.
Yours sincerely
Priyanka Patra
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