Eureka Forbes — Regarding worst service

SSanjay

from Kolkata, West Bengal

Address:

Patna, Bihar

I am Sanjay Kumar Sharma from Patna(BIHAR).My mobile no.-[protected]. I am consistent user
of so called world class water purifier(R O).My RO is out of order from 12/2/14
.I had made a complaint on 13/2/14 .My
complaint no is [protected].I contacted on a mobile no-[protected] to mr.
verma.He told “ I see only warehouse, contact to Mr. manoj on mobile no-[protected]”.Then
I called mr.manoj at 10 am.He
only replied, ”I see what can I do”.I again called mr manoj at 6pm.This time he
replied “we cannot take action on your complaint today.he talked to me roughly .he told me, I am also from patna, I see
you.
I want to question you that your
company gives costomer satisfaction or gives tension to the consumer.
Till today my RO is not
corrected. Why should a consumer would
buy such a premium product of your company?

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Sir,

We regret the inconvenience caused to you and would like to resolve this issue on priority. We have made a note of your contact details. Our
executive will fix an appointment at your convenience and resolve the issue at the earliest.

You can also write to us at [protected]@eurekaforbes.com.

Regards
Eureka Forbes Team