[Resolved] Eureka Forbes — regarding wrong supply of water purifier

HARSHAL INFOKOOL

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400610

Dear team

Very bad service no response from your team no body is serious about the issue. If anybody can sort out the issue please do the needful we will be very much grate full to you.

Dear subhashji/prashantji/vaibhavji,

We are taking followup from many days, regarding water purifier supplied by your company which is not working since last 3 months. After taking regular followup also not a single reply from your side regarding the replacement of the unit wrong model supplied from your end.

Await immediate action for the same

Regards,
Ramkumar
[protected]

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Apr 14, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

Eureka Forbes Customer Care's response Dear Ramkumar,

I have asked my team from Thane to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Anita

Verified Support

Feb 22, 2019

Eureka Forbes Customer Care's response Dear Ramkumar,

A representative from my team tried calling but couldn't get through. Please share an alternate contact number or a convenient time when my team can call you back.

Regards,
Anita

Verified Support

Mar 10, 2019

Eureka Forbes Customer Care's response Dear Ramkumar,

Basis the feedback from my team, I understand that your concern has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita