[Resolved] Eureka Forbes — repair within warranty period by eureka forbes
A
amarjyot1985
from Muzaffarpur, Bihar
Sep 8, 2017
Address: Jodhpur, Rajasthan, 342001
Website: eureka forbes
I purchased a vaccum cleaner of eureka forbes on 7 jan 17 from csd. Product has a warranty of 1 year from date of purchase. Warranty card is also duly filled with product sl no., date of purchase and stamp of seller. Few days back the motor of vaccum cleaner got unserviceable and stopped working. I contacted to service centre for repair and 2 3 days later their service engineer came home and took the machine with him stating that it can only be repaired at service centre. Machine was repaired on the same day but they refused to give the delivery under warranty. I showed them the duly filled warranty card but still they refused. Now its almost more then 20 days and they are still not accepting the repair of item under warranty and asking full repair cost i. E rs 1650.
Was this information helpful?
No (0)
Yes (0)
Oct 13, 2017
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment