[Resolved]  Eureka Forbes — repair within warranty period by eureka forbes

Address: Jodhpur, Rajasthan, 342001
Website: eureka forbes

I purchased a vaccum cleaner of eureka forbes on 7 jan 17 from csd. Product has a warranty of 1 year from date of purchase. Warranty card is also duly filled with product sl no., date of purchase and stamp of seller. Few days back the motor of vaccum cleaner got unserviceable and stopped working. I contacted to service centre for repair and 2 3 days later their service engineer came home and took the machine with him stating that it can only be repaired at service centre. Machine was repaired on the same day but they refused to give the delivery under warranty. I showed them the duly filled warranty card but still they refused. Now its almost more then 20 days and they are still not accepting the repair of item under warranty and asking full repair cost i. E rs 1650.
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Oct 13, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
Eureka Forbes Customer Care's response
Dear Amarjyot,

Please share your registered contact number/customer ID. I’ll have my team look into this at the earliest.

Regards,
Priya
Sep 09, 2017
Updated by amarjyot1985
[protected]. This is my contact number.
Pls look into the matter at the earliest.
 
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