[Resolved]  Eureka Forbes — Repairing not done after so many calls

Address:

Surat, Gujarat

My customer ID : [protected] I own an Aquaguard and It not even a year it got break down twice. I registered my complain on 20th September. Some person from a service center called me and I specifically mentioned him that red is coming up. Service guy came home on 23rd. But, he came to my home without parts and then told me that photo static some part is not working..will be back tomorrow morning(24th sep) before 12 noon with new parts.He didn't come. Then, when I called him on 25th sep morning he told I am busy and I will come tomorrow morning and also told me I don't have stock and will collect from office if part is available and only come after it comes, I can fix it. He asked to contact customer care.Its been more than 5 days since I raised this problem and no proper response. There is so much problem we are facing at home without drinking water. Is this the way you guys treat the customer? And before buying you tell that the problem will be taken care in 24 working hours. This is not at all acceptable. Please take action immediately.