[Resolved]  Eureka Forbes — replace filter

Address:Chennai, Tamil Nadu

During end warranty period technician told everything is fine. After couple of weeks had an issue and called customer care. Technician told need to replace filter and the charges would be rs. 3850 and if amc should be 4850 that is too two times service and one time replacing filter.

They are cheating as in warranty only service.in amc one time replacement and two service.

As per my knowledge in warranty parts should be replaced if not physical damage.in amc at any time they should replace the parts and regular inspection.

Cheating cheating.
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Jul 20, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2018
Eureka Forbes Customer Care's response
Dear Jayanthy,

I will require your registered contact number/customer ID to assist you further with this. Please share the same here, so that I can escalate your concern to my team.

Regards,
Piyush
Verified Support
Jun 19, 2018
Eureka Forbes Customer Care's response
Dear Jayanthy,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Piyush
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