[Resolved] Eureka Forbes — replacement of defective reviva newly purchased.

Kumarbk

from Hojai, Assam

Address:	Patna, Bihar, 800020
Website:	Eureka Forbes.com

I purchased reviva sl. No. [protected] on 5/8/2017. The base of the machine is having major crack. It has been shown to him but it has not been replaced till date. Many times it has been told that it will be replaced within a day or two. Sri dharmendra prasad has stated that he is company representative but his visiting card gives the address of kankarbagh which appears to me that he is working on franchises basis. Kindly look into the matter and my defective machine should be exchanged immediately.

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Sep 30, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2017

Eureka Forbes Customer Care's response Dear Customer,

Kindly share your registered contact number/customer ID as it will help me trace your issue & address the same at the earliest.

Regards,
Anita

Verified Support

Oct 31, 2017

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita