[Resolved]  Eureka Forbes — Replacement of the product

Address:	110029
Website:	Eureka forbes

This is in reference to problem with the product I have been using. There has been an issue with my product since the day of its purchase. The service technician personnel has visited 9 times in 9 months for the same issue and repeatedly tried to fix the issue temporarily. The service however was made only for the interim and not qualitative enough to last long which evidently proves how inefficiently the work is processed from your end.

I have repeatedly requested an intervention to resolve my issue permanently or to take this
crappy product back
I want a stringent action to be taken and replace my product with another production at the earliest.

Such a poor response was not expected by a reputed company like eureka forbes.
I am writing complaint after continuous and repeated follow up with sales manager Mr. Rishi Sikka and the representatives of the service team .
The appaling service and inefficiency of your staff members were pretty evident in my case. Therefore I need my product to be replaced.

Also, every company owe the customers some very basic social obligations. Primarily customer's satisfaction, which in my opinion your company lacks quite a lot.
I hope to receive a mail from your end as soon as possible and process the replacement at the earliest.
- customer id - [protected]