[Resolved] Eureka Forbes — returned water purifier not picked

bhasker_iaf

from Mumbai, Maharashtra

Sep 14, 2017

Address: 500049

Website: eurekaforbes.com

I have purchased water purifier uv through online. Installed and found that it was not suitable for my water, which is having more than 500 tds. As per policy of eurekaforbes they will take return product with in 30 days.
They have dismantled the product uv purifier. I made complaint to return pickup on 24 aug 2017
Again i purchased magna hd ro through online, next day product came and installed. But old product is lying in my home since 20 days even though i made several mails and complaints.

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Oct 16, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Eureka Forbes Customer Care's response Dear Bhasker,

Request you to share your registered contact number/customer ID here. My team will surely get in touch with you at the earliest to address your concern.

Regards,
Anita